Privacy Policy

Effective Date: November 1st, 2024.

At IndustrialMart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website. By using our services, you consent to the practices described in this policy.

1. Data Collection and Use

1.1 Personal Information Collected
When you visit or make a purchase from IndustrialMart, we collect certain personal information to provide you with the best shopping experience. The types of information we collect include:

• Contact Information: Your name, email address, phone number, and billing/shipping address.
• Payment Information: Credit card details, bank information, or other payment data (collected through secure payment gateways).
• Order Information: Items purchased, order number, and purchase history.
• Browsing Information: IP address, browser type, and device information, as well as your interactions with our site (e.g., products viewed or searched for).

1.2 How We Use Your Information
We use the information we collect to:

• Process your orders and payments.
• Communicate with you regarding your order, inquiries, or promotional offers.
• Improve our website functionality, products, and services.
• Personalize your shopping experience.
• Protect against fraud and maintain security.

2. Information Sharing

2.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers to facilitate business operations, including:

• Payment Processors: For secure transaction handling.
• Shipping Partners: To deliver your orders to you.
• Marketing and Advertising: To send you relevant promotions (with your consent).

2.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., law enforcement agencies)

2.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the business transaction, and the new owner will assume the rights and obligations regarding your information as described in this Privacy Policy.

3. Data Security

We take the security of your personal information seriously. IndustrialMart uses industry-standard security measures, including encryption technologies (SSL) and secure servers, to protect your data during transmission and storage. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. User Rights

4.1 Access and Correction
You have the right to access, update, or correct your personal information at any time. You can do this by logging into your account on our website or contacting our customer service team.

4.2 Opt-Out of Marketing Communications
If you no longer wish to receive marketing communications from us, you may opt-out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

4.3 Data Deletion
You may request that we delete your personal information. However, please note that we may be required to retain certain information for legal or administrative purposes.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?
Cookies are small files that are placed on your device when you visit our website. They help us remember your preferences and improve your overall browsing experience.

5.2 How We Use Cookies
We use cookies to:

• Store your login information and preferences.
• Track your shopping cart and order history.
• Provide you with targeted advertisements based on your interests.
• Analyze website traffic and usage patterns to improve site functionality.

5.3 Managing Cookies
You can choose to accept or reject cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Changes to Privacy Policy

IndustrialMart reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through email or by posting a prominent notice on our website. Your continued use of our website after such changes signifies your acceptance of the revised Privacy Policy.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

IndustrialMart
Email: sales@industrialmartnigeria.com
Phone: +234-7078581059
Address: #4 Amadi-ama, Trans Amadi Industrial Layout, Port Harcourt, Rivers State.